Plans & Usage
Compare plans and understand usage limits.
Plans & Usage
Setgreet offers four plans designed to grow with your product. All plans include the core flow builder, native SDK rendering, MCP access, and flow analytics. Higher tiers unlock additional features, higher usage limits, and more team capacity.
Plan comparison
| Feature | Free | Launch ($49/mo) | Growth ($299/mo) | Scale ($799/mo) |
|---|---|---|---|---|
| MAU included | 5,000 | 25,000 | 100,000 | 250,000 base |
| Team members | 1 | 3 | 10 | Unlimited |
| Flow builder | Yes | Yes | Yes | Yes |
| Native SDK rendering | Yes | Yes | Yes | Yes |
| Analytics (incl. path, component, time-series) | Yes | Yes | Yes | Yes |
| MCP server access | Yes | Yes | Yes | Yes |
| A/B testing (experiments) | -- | Yes | Yes | Yes |
| Realtime collaboration | -- | Yes | Yes | Yes |
| Integrations | -- | Yes | Yes | Yes |
| Custom integrations | -- | -- | -- | Yes |
| SLA | -- | -- | -- | Yes |
| Dedicated CSM | -- | -- | -- | Yes |
| Overage pricing | Hard cap | Hard cap | Hard cap | $2 per 1,000 MAU |
Every new workspace starts with about 14 days of the paid features unlocked -- experiments, segmentation, conversion goals, integrations, and up to 3 seats with live collaboration. When it ends you drop to the permanent free plan. No card, no charge, and your MAU allowance is the free one throughout, so there is never a surprise bill.
Plan details
Free
The free plan is for individuals and apps before real revenue. It is free forever, not a trial. It includes:
- 5,000 MAU per billing period.
- 1 team member (the Owner).
- Full access to the flow builder with all components.
- Native SDK rendering on all platforms.
- Full analytics -- views, completions and dismiss rate, plus path analysis, component-level tracking and time-series. Seeing whether a flow worked is part of building it, so none of it is gated.
- MCP server access.
- 5 one-time AI credits (these do not reset -- top-up packs are available on every plan).
The free plan has a hard cap at 5,000 MAU.
Launch ($49/month)
Launch is for apps starting to earn and ready to iterate. It includes everything in Free, plus:
- 25,000 MAU per billing period.
- 3 team members, with realtime collaboration in the editor.
- A/B testing -- run experiments on your flows to find the best-performing variants.
- Audience segmentation and conversion goal tracking -- target flows by user attributes, and define what counts as success.
- Integrations -- forward events to Segment, Amplitude, Mixpanel, and webhooks.
- 10 AI credits per month, plus AI auto-translate and image generation.
The Launch plan has a hard cap at 25,000 MAU.
Growth ($299/month)
The Growth plan is for product teams shipping production apps. It includes everything in Launch, plus:
- 100,000 MAU per billing period.
- 10 team members.
- 25 AI credits per month.
- Priority email and live chat support.
The Growth plan has a hard cap at 100,000 MAU.
Scale ($799/month)
The Scale plan is for organizations with large user bases and advanced needs. It includes everything in Growth, plus:
- 250,000 MAU base, then $2 per additional 1,000 MAU (no hard cap).
- Unlimited team members.
- 100 AI credits per month.
- SLA -- guaranteed uptime and response time commitments.
- Dedicated Customer Success Manager -- a named contact for onboarding, strategy, and support.
- Custom integrations -- work with the Setgreet team to build integrations tailored to your stack.
Scale is billed monthly only -- annual billing is not available on this plan. Above roughly 1M MAU, pricing moves to a custom agreement.
Usage tracking
Monitor your MAU usage in real time from Settings > Billing in the dashboard. The usage panel shows:
- Current MAU -- the number of unique users counted so far in the current billing period.
- MAU limit -- your plan's included MAU.
- Usage percentage -- a progress bar showing how close you are to your limit.
- Billing period -- the start and end dates of your current period.
Usage data updates in near real-time. There may be a brief delay between a user's first SDK request and their appearance in the usage count.
Usage limits and grace periods
When your MAU usage reaches your plan's limit:
Free, Launch and Growth plans
These plans include a 7-day grace period with a 10% usage buffer after hitting the MAU cap. Practically, this means:
- Free can serve up to 5,500 MAU during the 7-day grace period (5,000 × 1.1).
- Launch can serve up to 27,500 MAU during the 7-day grace period (25,000 × 1.1).
- Growth can serve up to 110,000 MAU during the 7-day grace period (100,000 × 1.1).
- A warning appears in the dashboard at 80% of your limit, and again when the grace period starts.
Once either the 7 days or the 10% buffer is exhausted, the SDK stops displaying flows to new users who have not yet been counted. Users already counted in the current period continue to see flows normally until the next billing cycle.
Scale plan
The Scale plan has no hard cap. Usage beyond the 250,000 MAU base is billed at a single flat rate:
| Usage range | Rate |
|---|---|
| 0 – 250,000 | Included in the base $799/month |
| 250,001+ | $2 per additional 1,000 MAU |
Overage charges are calculated at the end of each billing period and added to your next invoice. There is no 7-day grace period on Scale -- service never pauses, and usage over 250,000 is billed directly. Above roughly 1M MAU, contact us for custom pricing.
Upgrading your plan
- Go to Settings > Billing.
- Click Change Plan.
- Select the new plan.
- Confirm and complete payment.
Upgrades take effect immediately. Your new MAU limit and features are available right away. The price is prorated for the remainder of your current billing period.
Downgrading your plan
Downgrades take effect at the end of your current billing period. You keep your current plan's features and limits until the renewal date, at which point the lower plan activates.
If your current MAU usage exceeds the lower plan's limit, the SDK will enforce the new limit after the downgrade takes effect. Consider timing your downgrade for a period when your usage is naturally lower.
FAQ
Does the free plan expire? No. The free plan is free forever. The 14 days of unlocked paid features expire; the plan does not. You only pay if you upgrade.
What happens if I exceed my MAU limit mid-month? On Free, Launch and Growth, a 7-day grace period with a 10% usage buffer kicks in and service pauses if it runs out -- you are never billed for the excess. On Scale, overage is billed at the end of the period at $2 per additional 1,000 MAU.
Can I switch plans mid-billing period? Yes. Upgrades are immediate and prorated. Downgrades take effect at the next renewal.
How is MAU counted across multiple apps?
MAU is deduped per (app, user) pair and then summed at the organization level against your plan's MAU limit. A user active in two apps contributes 2 MAU to your organization total.
Is there an annual plan? Yes for Launch ($37/mo equivalent) and Growth ($224/mo equivalent), both a 25% discount. Scale is monthly only because of the usage-based overage billing cycle.