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Billing

Your first 14 days

What is unlocked when you create a workspace, and what changes when it ends.

Your first 14 days

Every new Setgreet workspace starts with the paid features unlocked for about 14 days. When that window closes, the workspace stays on the free plan forever. Nothing is charged, and no credit card is involved at any point.

This is not a trial of the free plan. The free plan is permanent. The 14 days are a trial of the paid features on top of it.

What is unlocked

For the first 14 days your workspace has:

  • A/B experiments -- split traffic across flow variants and measure the winner.
  • Audience segmentation -- target flows by user attributes and events.
  • Conversion goal tracking.
  • Integrations -- webhooks, Segment, Amplitude, Mixpanel.
  • 3 team members with realtime collaboration in the editor.

What is not

Three things stay on the free plan's terms throughout -- two limits, and one that needs no trial at all:

  • Your MAU allowance is 5,000, the free plan's cap. It is deliberately not raised. Building an audience against a temporarily larger cap and then losing it on day 15 would pause service for real users, which is a far worse outcome than a smaller number up front.
  • AI credits stay at the free plan's 5 one-time credits. AI auto-translate and image generation draw from that same small pool, so they remain paid-plan features rather than something that dead-ends after one use. Top-up packs are purchasable on any plan if you want more.
  • Analytics is not part of the trial, because it is free forever. Path analysis, component-level tracking and time-series are on every plan including the free one. Seeing whether your flow worked is part of building it, so there is nothing here to lose on day 15.

What happens on day 15

Your workspace drops to the free plan. Concretely:

  • Flows, apps, screens, analytics history and SDK integration are untouched. Everything you built keeps working.
  • Creating or starting an A/B experiment is no longer available. Experiments that are already running can still be paused or completed -- you are never stranded mid-test.
  • Segments and integrations become read-only paths in the dashboard.
  • Analytics is unaffected -- it is free on every plan, so your dashboards keep working exactly as they did.
  • Team seats return to 1. Existing members are not removed.

You get an email about three days before the window closes, and a banner in the dashboard counts down.

Extending or upgrading

Upgrade any time from Settings > Billing. Upgrading before the window closes is seamless -- nothing turns off in between. See Plans & Usage for what each plan includes.

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